EV drivers are reshaping how, when, and where people refuel — and for retailers, it’s a powerful new touchpoint to build loyalty. In this exclusive session, you’ll hear directly from real EV drivers about their habits, frustrations, and what keeps them coming back to certain charging locations.

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We’ll explore:

• What EV drivers look for when choosing a charging station
• Why some locations become regular stops — and others don’t
• How charging behavior changes when commuting, traveling, or running errands
• The role retail perks, loyalty programs, and promotions play in charging decisions
• Exclusive loyalty data from Electric Era on EV driver repeat visits and station frequency trends

Whether you’re expanding charging infrastructure or integrating it into your loyalty strategy, this session will give you firsthand insights to shape the customer experience around what EV drivers actually value.

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