total number of charging sessions
total energy delivered
A better charging experience means a longer relationship with customers. Here's how we ensure that our charging stations can always be counted on.
Our charging stations are battery-backed, feeding from a shared pool of battery power that combines with the grid to charge EVs. This means they can charge faster, better, and without interruptions — while saving you significant dollars on utility demand charges. Learn more about battery-backed EV charging from our whitepaper and blog.
Electric Era has a vertically integrated software stack that is specifically built to maximize reliability, and gives us real-time control over transactions, hardware, and network connectivity. We work with established high-quality hardware and payment partners such as SK Signet, Dynapower, Phoenix Contact, IDTech, and PayRoc. The result? An industry-leading 98%+ per port uptime guaranteed.*
* We define uptime as the percentage of time a charging port is available and functional.
We combine edge computing, cloud computing, and FDIR (Fault Detection Isolation and Recovery) to ensure your store's charging stations are always operational and dependable. Our software independently manages loads, optimizing how energy is delivered to ensure the lowest cost of electricity at the station. This breaks down into managing demand charges for high power consumption and energy costs which may vary at different times of the day.
Every charging station is autonomously monitored 24/7 via high-rate telemetry, so that they stay online. Our Network Operations Center team troubleshoots remotely when problems come up and dispatches maintenance professionals when you need them. Drivers can rest assured if the need arises, 24/7 support is available at any time by calling our support number.
* We define uptime as the percentage of time a charging port is available and functional.
From brand building, to energy management, to rapid deployment times, our technology helps you minimize costs and maximize ROI.
This feels like the future.
Great charger. Easy to use. Easy to connect. My go-to charging station
I'm very glad to partner with Electric Era. The team is smart, energetic, and offers incredible support.