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Webinars and Events
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Retail's Loyalty Frontier: EV Charging Transforms Customer Lifetime Value | Webinar Series Part 2 of 2
Retail's Loyalty Frontier: EV Charging Transforms Customer Lifetime Value | Webinar Series Part 2 of 2
Wed, April 23rd 2025
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11am PT / 2pm ET
Details
Building on Part 1's foundation of charging reliability, Part 2 reveals how retailers can transform reliable charging into a powerful loyalty driver. While retailers spend millions for seconds of ad attention, EV charging offers sustained customer engagement - but only when it works. Reliable charging isn't just about customer satisfaction - it's the gateway to unlocking EV charging's full potential as a loyalty engine.
Join our distinguished panel of retail and loyalty innovators, including the architect behind one of the world's most successful loyalty and mobile payment programs at a leading coffee retailer, along with pioneering executives who have transformed customer engagement at major retail brands. Our experts will share:
- How to build on charging reliability to create meaningful brand engagement
- Strategies for measuring and growing customer lifetime value through EV services
- Methods for creating seamless loyalty experiences that start at the charger
- Ways to transform your parking lot from a cost center into a loyalty driver
This executive-focused session shows retail leaders how reliable EV charging creates unprecedented opportunities to build and measure customer lifetime value. Learn from industry veterans who have successfully extended their brand experiences beyond store walls to create deeper, more valuable customer relationships.
Speakers
Joy Das Gupta
Accomplished senior-level consumer marketer and product leader with 12+ years at Starbucks. Independent marketing consultant advising companies in loyalty marketing, customer engagement and retention. Areas of Expertise: loyalty program audits, quantitative and qualitative member research, customer acquisition and retention; results-oriented promotions and marketing strategies that deliver against your brand, product and financial goals.
Resource
>
Webinars and Events
>
Retail's Loyalty Frontier: EV Charging Transforms Customer Lifetime Value | Webinar Series Part 2 of 2
Retail's Loyalty Frontier: EV Charging Transforms Customer Lifetime Value | Webinar Series Part 2 of 2
Wed, April 23rd 2025
Details
Building on Part 1's foundation of charging reliability, Part 2 reveals how retailers can transform reliable charging into a powerful loyalty driver. While retailers spend millions for seconds of ad attention, EV charging offers sustained customer engagement - but only when it works. Reliable charging isn't just about customer satisfaction - it's the gateway to unlocking EV charging's full potential as a loyalty engine.
Join our distinguished panel of retail and loyalty innovators, including the architect behind one of the world's most successful loyalty and mobile payment programs at a leading coffee retailer, along with pioneering executives who have transformed customer engagement at major retail brands. Our experts will share:
- How to build on charging reliability to create meaningful brand engagement
- Strategies for measuring and growing customer lifetime value through EV services
- Methods for creating seamless loyalty experiences that start at the charger
- Ways to transform your parking lot from a cost center into a loyalty driver
This executive-focused session shows retail leaders how reliable EV charging creates unprecedented opportunities to build and measure customer lifetime value. Learn from industry veterans who have successfully extended their brand experiences beyond store walls to create deeper, more valuable customer relationships.
